Shipping & Delivery Times

Postage Fees & Charges

LOCAL - Free Shipping Apply

INTERNATIONAL - Shipping Chargers will be Estimated upon the Item Weight and Size, with the Location it is to be sent

International Shipping

TNT is our choice courier with convenient and efficient shipping capabilities. Other countries such as DHL might also be engaged when necessary. A tracking number will be provided once the order is dispatched. If you do not see the option for your country upon checking out, please email us at [email protected] so we can make the best arrangement for you! Kindly provide the following details: 

  • Your Name 
  • Item(s) to purchase
  • Your postal address & post code 

General delivery time is about 1-5 working days for the Asian region, and 5-10 working days for region outside of Asia. However, unforeseen delays might be expected for customs clearance, weather condition or festive seasons. You are best advised to contact the delivery courier with your tracking number directly once your order has been shipped. We offer international shipping to selected countries (taxed ans import duties may apply). 


You can choose to collect your purchases at The Guitar Store's Office, located in Cheras, Selangor.

25D, Jalan BS 7,
Taman Bukit Segar,
43200 Cheras Selangor. 

Please contact 03-9103 0822 or [email protected] for further information and please provide your order details.

Delivery Time

We try our best to prepare your orders and send them as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customer might note that The Guitar Store not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will help in any way we can. Office hours are from Monday to Friday, excluding Public Holidays.

Check Your Order Status Online: 

It's secure and convenient way to keep tabs on your order all the way from our door to yours. We want you to enjoy your The Guitar Store experience from start to finish!